Privacy Policy

1.  Purpose

Tenencia Limited (“Carlisle”) provides this Privacy and Cookie Notice (“Privacy Notice”) to explain our practices regarding the processing of certain individually identifiable information about visitors of this website and contact persons of our corporate customers and suppliers (“Personal Data”). As such, this Privacy Notice applies to Personal Data that we collect via our websites, as well as through trade shows and other offline means (e.g., submitted forms or orders, information needed to determine eligibility), where applicable.

2. Summary of Information Practices

CollectionAs a business-to-business (“B2B”) organization, we collect yourPersonal Data to carry out our commercial relationships.
UseWe use your Personal Data to perform transactions, respond to requests, manage accounts, maintain business operations, operate and optimize our website, improve our products or services, provide relevant marketing, and fulfill other business and compliance obligations.
SharingWe share your Personal Data, as necessary, to perform transactions, respond to requests, manage accounts, maintain business operations, operate and optimize our website, improve our products or services, provide relevant marketing, and fulfill other business and compliance obligations.
Marketing ChoicesYou have control over how we use your Personal Data for direct marketing (and other limited) purposes.
CookiesWe use, and allow certain third parties to use, cookies on our website, and provide choices on the use of such cookies, including third-party targeting and advertising.
Data Subject RightsWith respect to your Personal Data, you have the right to access, rectification, erasure, restriction of processing, or portability, where required by applicable law.
Data SecurityWe maintain technical and organizational measures to protect Personal Data from loss and unauthorized access, use, destruction, modification, or disclosure.
Cross-Border Data TransfersWe provide appropriate protections for cross-border transfers of Personal Data, where required by applicable law.
Other InformationWe provide other information via this Privacy Notice regarding the legal basis for collecting and processing Personal Data, the consequences of not providing Personal Data, automated decision-making, do not track (“DNT”) signals, data retention, third-party websites, employee and contractor privacy issues, and changes to this Privacy Notice.
Contact UsPlease contact us as detailed below with any questions or comments regarding this Privacy Notice.

3. Collection of Personal Data

We collect the following categories of Personal Data:

  • 3.1 Basic information: Name and contact information (e.g., mailing address, email address, telephone number), date of birth, gender, job title and responsibilities, company, trade union or associated membership information, and any other Personal Data that you submit to us during the course of business.
  • 3.2 Registration information: Data required to fulfill requests to receive newsletters, download or subscribe to content, register for conferences, and create website accounts and passwords.
  • 3.3 Marketing information: Data gathered from individual participation in trade shows, seminars, and conferences, as well as credentials, product or service interests, and preferences.
  • 3.4 Compliance information: Government identifiers and eligibility data.
  • 3.5 Transaction information: Billing and account information.
  • 3.6 Job applicant information: Data provided by job applicants via our website or offline means in connection with employment opportunities.
  • 3.7 Device information: Internet Protocol (IP) address, unique device identifier (UDID), location, information collected through cookies and similar technologies, and data about usage of our website. Note, however, that we do not consider device information to be Personal Data except where we can link it to you as an individual, or where applicable law provides otherwise.

4.  Use of Personal Data

We collect your Personal Data for the following purposes:

Processing PurposesCategory(ies) of Personal Data
Performing transactions and responding to your requests, including providing customer service and addressing customer satisfaction issuesBasic information
Registration information
Transaction information
Device information
Managing customer and supplier accounts and relationships, and maintaining our business operationsBasic information
Registration information
Transaction information
Device information
Making our website more intuitive and easier to useDevice information
Improving our product, including performing analysis and research and developmentMarketing information
Device information
Protecting the security and effective functioning of our website and information technology systemsBasic information
Registration information
Transaction information
Device information
Providing relevant marketingBasic information
Registration information
Marketing information
Transaction information
Device information
Addressing our compliance and legal obligations and exercising our legal rightsBasic information
Registration information
Compliance information
Transaction information
Device information
Considering individuals for employment and contractor opportunities, and managing onboarding proceduresJob applicant information

5. Sharing of Personal Data

We share your Personal Data with the following categories of recipients for the following purposes:

  • 5.1 Carlisle, LLC (or its subsidiaries): We share your Personal Data with Carlisle, LLC or its wholly-owned subsidiaries, as necessary in order to carry out the purposes identified above, in particular to centralize administration and business management. Note that the list of our subsidiaries can be found on our corporate website at: www.carlisle.com/our-businesses/default.aspx.
  • 5.2 Certain third parties: We share your Personal Data with certain third parties, as detailed below, to enable such third parties to perform functions under our instructions. We require such parties, by contract, to provide reasonable security for your Personal Data and to process such data only on our behalf.
    • 5.2.1 Suppliers and service providers: We share your Personal Data with suppliers and service providers to carry out the purposes identified above, in particular to make our website or products or services available to you, or to provide assistance with logistics, mailing services, or regulatory compliance.
    • 5.2.2 Auditors, advisors, and financial institutions: We share your Personal Data with auditors for the performance of audit functions, with advisors for the provision of legal and other advice, and with financial institutions in connection with payment and other transactions.
  • 5.3 Certain acquiring or acquired entities: We share your Personal Data with any corporate purchaser or prospect, to the extent permitted by law, as part of any merger, acquisition, sale of company assets, or transition of service to another provider, as well as in the event of insolvency, bankruptcy, or receivership in which your Personal Data would be transferred as an asset of Carlisle.

Carlisle may also disclose your Personal Data to comply with any subpoena, court order or other legal process, or other governmental request. We may also share your Personal Data to establish or protect our legal rights, property, or safety (or the rights, property, or safety of others), or to defend against legal claims.

6. Marketing Choices

You have control regarding our use of your Personal Data for direct marketing. If you no longer wish to receive any direct marketing communications, you can opt-out at any time. To do so, use the unsubscribe link on our website or visit your contact preferences page.

7. Cookies

In accordance with applicable law, we use, and allow certain third parties to use, cookies, web beacons, and similar tracking technologies (collectively, “cookies”) on our website.

  • 7.1 What are cookies? Cookies are small amounts of data that are stored in your web browser, on your device, or on the webpage you are viewing. Some cookies are deleted once you close your web browser (“session cookies”), while other cookies are retained on your device (until they are erased) even after closing your web browser so that you can be recognized when you return to a website (“persistent cookies”). More information about cookies and how they work is available at: www.allaboutcookies.org.
  • 7.2 How do we use cookies? We use cookies to provide our website and services, to gather information about your usage patterns when you navigate this website in order to enhance your personalized experience, and to understand usage patterns to improve our website, products, and services. We also allow certain third parties to place cookies on our website in order to collect information about your online activities on our website, over time and across different websites that you visit. This information is used to provide advertising tailored to your interests on websites you visit, also known as interest-based advertising, and to analyze the effectiveness of such advertising. Cookies on our website are generally divided into the following categories:
    • 7.2.1 Strictly Necessary Cookies: Session cookies that are required for the operation of our website (e.g., cookies that enable you to login to secure areas of our website).
  • 7.3 What are your options if you do not want cookies on your device? To exercise choices with regard to certain cookies (e.g., disable, delete), you can review your Internet browser settings, typically under the “Help” or “Internet Options” sections. If you disable or delete certain cookies in your Internet browser settings, you might not be able to access or use important features or functions of this website, and you may be required to re-enter your login details.

To learn more about certain cookies used for interest-based advertising, including through cross-device tracking, and to exercise choices regarding such cookies, please visit the following websites (or your device settings for mobile applications):

8. Data Subject Rights

Where required by applicable law, you have the right to obtain confirmation that we maintain certain Personal Data about you (and the right to verify its content, origin, and accuracy), as well as the right to: (1) request access to your Personal Data; (2) request rectification of your Personal Data; (3) request erasure of your Personal Data; (4) request restriction of processing of your Personal Data; (5) request portability of your Personal Data; (6) request to withdraw your consent for the processing of your Personal Data; (7) request to lodge a complaint with the supervisory authority regarding the processing of your Personal Data; and/or (8) object to the processing of your Personal Data. In particular, you have the right to object to our use of your Personal Data for direct marketing purposes, and certain other purposes, at any time. Note, however, that we may retain certain Personal Data as required or permitted by applicable law.

8.1Right of access: Under certain circumstances, you have the right to obtain from us confirmation as to whether or not Personal Data about you is processed and, where that is the case, to request access to such Personal Data. The access information includes, inter alia, the purposes of the processing, the categories of Personal Data, the recipients or categories of recipients to whom the Personal Data has been or will be disclosed, the sources of the Personal Data, the duration of retention of the Personal Data, and the technical security measures put in place to safeguard the Personal Data in case of transfer outside the EEA, Switzerland  and United Kingdom. However, this is not an absolute right, and the interests of other individuals may restrict your right of access. Most such information is set out in this Privacy Notice, but supplementary information will be provided where necessary. In addition to access, you have the right to obtain a copy of your Personal Data. Note that, for additional copies requested by you, we may charge a reasonable fee based on administrative costs.

8.2 Right to rectification: Under certain circumstances, you have the right to obtain from us the rectification (i.e., correction) of inaccurate Personal Data about you. Depending on the purposes of the processing, you have the right to request completion of incomplete Personal Data about you, including by means of providing a supplementary statement.

8.3 Right to erasure (“right to be forgotten”): Under certain circumstances, you have the right to obtain from us the erasure of Personal Data about you. In such cases, we will erase, or render permanently unintelligible, such Personal Data.

8.4 Right to restriction of processing: Under certain circumstances, you have the right to obtain from us the restriction of processing of Personal Data about you. In such cases, the respective data will be marked and may only be processed by us for certain purposes.

8.5 Right to data portability: Under certain circumstances, you have the right to receive your Personal Data in a structured, commonly used, and machine-readable format for purposes of transmitting the data to another entity.

8.6 Right to withdraw consent: You can withdraw your consent for processing your Personal Data at any time.

8.7 Right to lodge a complaint with the supervisory authority: [If you would like to make a complaint about the handling of your personal information, please lodge a written complaint to us using the contact details below. Once we receive your complaint, we will respond to you within a reasonable period of time, usually within 10 days. If you are unsatisfied with the outcome of your complaint, you may contact us further to advise on your concerns and, if we are unable to reach a satisfactory resolution, you have the right to complain to the Information Commissioner’s Office].

8.8 Right to object: Under certain circumstances, you have the right to object, on grounds relating to your particular situation, to Carlisle’s processing of Personal Data about you. Where such right applies, we will no longer process the relevant Personal Data. This is not an absolute right and does not apply in certain situations (e.g., processing is necessary to comply with applicable EU or Member State law or defend legal claims).

9. Data Security

We maintain technical and organizational measures to protect your Personal Data against loss and unauthorized access, use, destruction, modification, or disclosure, appropriate to the level of risk and sensitivity of the Personal Data. However, no degree of preventive security measures can guarantee against compromise; you also have an important role in protecting your Personal Data. You should not share your username or password with anyone, and you should not reuse passwords across more than one website. If you have any reason to believe that your username or password has been compromised, please contact us as detailed below.

10. Cross-Border Data Transfers

We transfer your Personal Data to various jurisdictions as necessary for the purposes described herein, including to jurisdictions that may not provide the same level of data protection as your home country. We provide appropriate protections for cross-border transfers as required by applicable law for international data transfers. With respect to transfers originating from the EEA, Switzerland, or the United Kingdom, we implement standard contractual clauses approved by the European Commission, and other appropriate solutions to address cross-border transfers as required by applicable law. Where required by such laws, you may request a copy of the suitable mechanisms we have in place by contacting us as detailed below.

11. Other Information

  • 11.1 Legal Basis for Processing Personal Data. We rely on the following legal grounds for the processing of Personal Data:
    • 11.1.1 Performance of a transaction with you (e.g., responding to your requests);
    • 11.1.2 Compliance with legal obligations (e.g., keeping records to substantiate a tax liability);
    • 11.1.3 Consent, as permitted by applicable law (e.g., for the purposes of sending direct marketing communications or using certain cookies); and,
    • 11.1.4 Legitimate interest of Carlisle (or its subsidiaries) or other third parties (e.g., preventing misuse of IT systems, addressing logical security, conducting intended mergers and acquisitions). Note that, as a B2B organization, we typically collect and process limited Personal Data about customer contacts and individuals acting in their business capacities as part of our overall effort to reduce the privacy impact on individuals.
  • 11.2 Consequences of Not Providing Personal Data. You are not required to provide all of the Personal Data defined in this Privacy Notice in order to use our website or to interact with us offline. If you do not provide certain Personal Data, however, certain functionality will not be available to you, and we may not be able to respond to your requests, perform a transaction with you, or provide you with marketing that we believe you would find valuable.
  • 11.3 Automated Decision-Making Without Human Intervention. We do not use automated decision-making without human intervention, including profiling, in a way that produces legal effects or otherwise significantly affects you.
  • 11.4 Do Not Track (“DNT”) Signals Sent via Browsers. Given the divergent practices of organizations that offer browsers, and the lack of a standard in the marketplace, we do not respond to DNT signals at this time.
  • 11.5 Retention of Personal Data. We retain Personal Data collected and processed for marketing purposes for as long as you accept marketing communications from us but, upon request, we will securely delete such data in accordance with applicable law. We retain Personal Data collected and processed for all other purposes for no longer than the period necessary to fulfill the purposes outlined herein, and as otherwise needed to address tax, corporate, compliance, and litigation (and other legal rights) obligations.
  • 11.6 Third-Party Websites. This website contains links and references to other websites administered by unaffiliated third parties; any such third-party websites are not governed by this Privacy Notice. When you follow a link to visit a third-party website, you will be subject to the privacy and security practices of the unaffiliated third-party administrator. We encourage you to familiarize yourself with the privacy and security practices of any such third parties before providing Personal Data on their websites.
  • 11.7 Employee and Contractor Privacy Issues. Employees and contractors are informed about our privacy and security practices through internal company policies and procedures.
  • 11.8 Changes to Privacy Notice. We may update this Privacy Notice from time to time as our business (including privacy and security practices) changes, or as required by law. The effective date of our Privacy Notice is provided herein, and we encourage you to visit our website periodically to stay informed about our privacy and security practices. We will post the most current version of our Privacy Notice on our website and ask for your consent to the changes, as required by law.

12. Contact Us

If you have any questions or comments about this Privacy Notice, or if you would like to request rights or a copy of the appropriate safeguards concerning your Personal Data, you may contact us via e-mail to info@tenencia.co.uk or by contacting Tenencia Aerospace Design, Dakota House, Coventry Airport, Coventry, CV8 3AZ, United Kingdom.

Should you wish to contact Carlisle, LLC (parent company), you may do so by emailing privacy@carlisle.com.